Shiftonomics by Branch Messenger

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customer stories

More Than Coffee: How Starbucks Uses Branch to Deliver an Experience

Branch Messenger has become a platform that has helped take away some of the biggest pain-points of hourly and full-time employees days: Scheduling

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shiftonomics

How Jeff Bezos Looks Forward While Always Looking Back

This week, Jeff Bezos commemorated twenty years of his shareholder newsletter, which is a journey through the past year of learnings, metrics, and performance at Amazon.

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shiftonomics

🐔Chick-fil-A Growth Fueled by Digital, Exceptional Customer Service

From Chick-fil-A to Tractor Supply Co., a look at the stories and headlines that shaped the world of retail and work this week.

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customer stories

How Branch Messenger Improves Scheduling Pain Points for American Airlines Flight Attendants

At any given moment, the skies above you see many airlines criss-crossing their way across the country. On average, there are more than 70,000 daily flights. Scheduling the crews remains a big challenge.

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shiftonomics

☕️ Pay Gap Faces Brewed Awakening

From Toys "R" Us to some awesome updates from Starbucks, it's been an incredibly busy and momentous week in retail and work news.

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customer service

The Art of Exceptional Customer Service [Webinar Transcript]

Bestselling author and speaker Shep Hyken recently joined us to talk about how to deliver exceptional customer service.

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shiftonomics

Honoring the Women Who Make the World Go Round

Yesterday marked International Women's Day and many brands and companies took notice.

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shiftonomics

👀 Leggo My Eggo, Eleven

A look at the events, stories and trends impacting your world of work.

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customer stories

How Branch Messenger Helps Feed Fast Casual Success for Panda Express

Fast casual is becoming one of the most popular segments of America’s massive restaurant industry worth approximately $799 billion in sales a year and employing 14.7 million employees at more than 1 million locations across the country.

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shiftonomics

⛷ ⛸ 🏂 🏅 An Omnichannel Olympics [Shiftonomics Issue #9]

A look at the stories shaping the world of retail technology and the future of work.

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shiftonomics

[Webinar Transcript] The Future of Retail

Techstar's Ryan Broshar and Shiftonomics' Taylor Pipes discuss how in-store experience and consumer personlization are changing retail shopping.

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workforce engagement

Retail Trends We're Watching 👀 In 2018

Join us today as we explore how in-store experience and personalization are changing the way consumers shop. Spots are available for our webinar today at 1pm, CST. Register here! Last week, Amazon nabbed

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shiftonomics

🚚 Amazon Go(es) 💰 📲 Cashless

It seems that every new day brings more and more news about the ever-changing retail world. Already this week, Amazon launched their new cash-less store and a handful of major retailers announced employee

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workforce engagement

Back to Basics: How Retail Stores Tackle the Fifth Quarter

Are you ready for the fifth quarter...of retail? With our headquarters in Minneapolis, Minnesota, we couldn’t help opening with a little football reference. Quite timely given the season and the fact

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shiftonomics

Kohl's Surprises & Is Circuit City Making A Comeback?

It's a new year of Shiftonomics! We've been hard at work curating the best headlines and articles about the world and future of work. We rely on word-of-mouth to help make our newsletter

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customer stories

Branch Looks Back: Our Top Blog Posts From 2017

Earlier this week, we looked back at some of our defining moments from what was an awesome year at Branch Messenger. Today, we want to explore some of our favorite blog posts that

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tools and technologies

Looking Back on 2017: Our Favorite Branch Moments

A new year brings an opportunity for reflection. It's a good time to acknowledge the projects we've tackled, the product we've built, the team we've assembled, and the accomplishments that resulted from our

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workforce engagement

How Dollar Stores Are Staying Competitive In A Changing Retail Climate

It’s been good days for America’s dollar stores. Despite the doom-and-gloom reports that retail is facing the end of days, the dollar store concept has been a smashing success. In fact,

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shiftonomics

Same-day Delivery Shapes Retail Landscape

Welcome to Issue #5 of Shiftonomics! With 10 days left to Christmas, big news continues to shape the world of work. In this issue of Shiftonomics, we look at a variety of topics

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customer stories

How Branch Helps Solve Challenges for Lowe's

Lowe’s is on a mission. The Mooresville, North Carolina-based home improvement store is not unlike the other major American retailers who are facing challenges and unknowns heading into 2018. In an ever-changing

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workforce engagement

How Experiences, Personalization, and Mobile are Changing the Way we Shop

Not a week goes by that we don’t read another story that predicts the oncoming retail apocalypse. America’s Retail Apocalypse Is Really Just Beginning The Retail Apocalypse In Photos Fashion Brands:

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shiftonomics

Consumers 🦃 Feast on Holiday Deals 🛍

A Note From The Editor 👋 (1) Welcome to the fourth installment of Shiftonomics! If you're new to our newsletter, we truly appreciate you taking the time to read. Every two weeks, we scour

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shiftonomics

Wishing You A Happy Thanksgiving: Shiftonomics Bonus Issue

A Note From The Editor 👋 (1) Wishing You A Happy Thanksgiving From all of us at here at Shiftonomics, we want to wish you and your family a wonderful and happy Thanksgiving! Welcome

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workforce engagement

How to Sync Branch Messenger Work Shifts to Your Phone’s Calendar

Branch Messenger already makes it super simple to manage employee schedules and swap shifts. Now, it’s even easier for your employees to manage their schedule beyond Branch using their phone’s calendar.

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shiftonomics

Working for the Holidays: Shiftonomics Issue #2

A Note From The Editor 👋 (1) Welcome to Issue #2 of Shiftonomics! We couldn't do this without you! We have had incredible support since we launched our first issue! All of us at

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